CUSTOMER RELATIONSHIP MANAGEMENT
All your customer information, interactions and relationships in one place for you and your team.
Having solid relationships with your customers is the foundation to building a stable and successful business. Good relationships lead to better loyalty and will increase customer retention. The process of managing these relationships, however, can be fairly complex. Say hello to CRM.
WHY USE A CRM SYSTEM?
CENTRAL DATA STORAGE
Access all your contacts, activities and scheduled tasks from any location via any device. Our cloud-based CRM system negates the need for clunky, expensive software installations.
IMPROVED COMMUNICATION
Contain your organizational sales and marketing communication and reporting in a single platform accessible from anywhere all of the time. No longer share confusing spreadsheets via email, access historical data in just a few clicks.
ENHANCE CUSTOMER LOYALTY
Improving your customer relationships by communicating in a more meaningful way increases loyalty and customer retention. Using Feefo feedback will improve Net Promoter Score (NPS) too, vital for increasing revenue.
OPTIMISED MARKETING
A well tuned CRM system can make your marketing fly through automated email triggers and email campaigns. Segment your database to produce highly targetted campaigns to give your customers exactly what they need.
INCREASED REVENUES
Recurring revenue is one of the most important factors for company success. Good CRM can boost revenues and profit and lead to a better NPS as a result of increased customer loyalty.
CASE STUDY
“Ignite Dating sees 300% efficiency increase by adopting CRM.”
THE CHALLENGE
2
THE SOLUTION
THE RESULT
Ignite Dating sees 300% efficiency increase by adopting CRM. The Herringbone CRM solution has consolidated all routine tasks within a single cloud-based platform that is efficient, cost-effective and accessible from anywhere on any device.
WHAT DOES IT COST?
Our pricing model is simple with no setup fees.
LITE
- Includes:
- Free Hosting
- 500 Contacts
- Unlimited Sending
- Email Marketing
- Send Newsletters
- Subscription Forms
- Marketing Automation
- Chat & Email Support
- Up to 3 Users
PLUS
- Includes:
- Free Hosting
- 1000 Contacts
- Everything from LITE
- Facebook Custom Audiences
- Lead & Contact Scoring
- Integrations
- SMS Marketing
- Dynamic Content
- Custom User Permissions
- Up to 25 Users
PROFESSIONAL
- Includes:
- Free Hosting
- 1000 Contacts
- Everything from PLUS
- Predictive Sending
- Predictive Content
- Customer Attribution & Path to Purchase
- Win Probability
- Conversion Attribution Reporting
- SplitAutomations
- Site Messaging
- Up to 50 Users
*Monthly subscription cost only. Excludes any setup or consultancy fees. Contact us to discuss your requirements. Price subject to exchange rate fluctuations.
DON’T JUST TAKE OUR WORD FOR IT
IGNITE DATING GROUP
“Our business has become much more efficient as a result allowing us to better communicate with our customers and being more sales focused with minimum investment.”
Michelle Begy – Owner & Managing Director
MEON VALLEY TRAVEL
“Coupled with our CRM we were able to grow our email database by 900%. Being able to gauge what interests our customers helps us develop effective marketing campaigns which has seen our open rates rise to 10% above industry benchmark.”
Karen Barnes – Sales Director
STARTING FROM SCRATCH?
If you’re looking to adopt a CRM for your company, we’d love a chat about how we can help. Call or WhatsApp us on 07585 447509 for your free consultation or complete the form below.